Cancellation Conditions and Terms
| Cancellation Conditions and Terms | |||
| Cancellation Period | Cancellation Penalty Fee | Ticket Delivery | Payment Method |
| Cancellations received before arrival in Japan | Full ticket fee* | No ticket delivery service | Payment using Paypal** |
| Cancellations received between your ticket purcase date and 8 days prior to your tour date | Ticket fee plus 20% the tour fee | We deliver your tickets to your accommodation in Tokyo. The delivery charge is included in the cancellation fee. | Cash payment at your accommodation or payment using Paypal.** |
| Cancellations received between 7 and 1 day prior to your tour date | Ticket fee plus 50% the tour fee | ||
| Cancellations on the date of your tour/no show | Ticket fee plus 100% the tour fee | We leave your tickets at the "Will Call" reception counter outside the theatre entrance under your name and "Kazui Yabe".*** | |
*A partial refund may be possible in some cases. Please contact us for further information.
**Please note Paypal adds the fees including transaction and yen exchange fee to your cancellation fee.
***Please give both names at reception when collecting your tickets.